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Remote Monitoring and Diagnostics

Maximise asset uptime and reduce operational costs with Clarke Energy’s advanced remote monitoring and diagnostics for gas engines.

Trusted Monitoring and Diagnostic Support

Clarke Energy offers cutting-edge remote monitoring and diagnostics services for Jenbacher gas engines through the INNIO myPlant® Asset Performance Management platform. This advanced digital solution enhances operational performance by enabling early issue detection, reducing the need for site visits, and providing centralised access to real-time and historical engine data.

By connecting your engine to our centralised monitoring system, our service engineers receive immediate notifications about engine anomalies, allowing for fast and effective responses that minimise downtime and operational disruptions. The platform supports asset reliability, optimised performance, and streamlined maintenance workflows.

Why Choose Clarke Energy for Remote Monitoring?

Our remote monitoring and diagnostics service delivers tangible operational and financial benefits to our customers. Here’s why Clarke Energy is your ideal partner:

  • Unmatched Reliability: Rapid notification and response reduce engine downtime and unplanned maintenance.
  • Superior Support: Localised service teams and original equipment manufacturer (OEM)-approved parts ensure prompt and effective issue resolution.
  • Data-Driven Performance: Real-time and historical data access empowers operators to make informed decisions.

Original Equipment Manufacturer (OEM) Integration

Remote monitoring developed specifically for the INNIO Jenbacher engine platforms ensures optimal issue detection and diagnostics for greater reliability and more effective and faster issue resolution.

Additional benefits include:

  • Faster return on investment (ROI) through optimised performance
  • Risk mitigation via early issue detection
  • Reduced maintenance and operational costs
  • Centralised, cloud-based access to engine data

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myPlant® Platform

Gas Engine Monitoring

Integrated Service Ethos

myPlant® Platform

The INNIO myPlant® platform is a secure, cloud-based digital system that provides full visibility into the performance of your Jenbacher gas engine and associated systems. It enables users to:

– View real-time operational data and access historical logs
– Analyse trends through built-in plotting tools
– Receive configurable notifications for alarms, engine trips, and performance states
– Leverage advanced analytics built on engineering insights from Clarke Energy and INNIO

Data is stored indefinitely, supporting long-term performance improvement strategies.

Gas Engine Monitoring

The platform enables monitoring of critical engine parameters to ensure high operational efficiency and reliability. Key metrics include:

– Operational status (running/stopped)
– Availability (hours operated)
– Electrical output (kW, kWh)
– Gas quality metrics (CH₄, O₂, H₂S when connected to gas detectors)
– Access to historical performance data for trend analysis

For region-specific service availability, please contact your local Clarke Energy office.

Integrated Service Ethos

Clarke Energy places service excellence at the core of its operations. Our commitment to high availability and proactive maintenance is underpinned by:

– Skilled, accountable local teams
– Access to OEM-approved spare parts
– Robust remote diagnostics capabilities
– Commissioning support and ongoing local service

These components work together to deliver a complete and dependable remote monitoring solution.

Service at the Heart of our Business Ethos

Clarke Energy is committed to delivering the highest levels of after-sales support to our customers. Our view is the highest levels of equipment availability supports the highest levels of return on investment for our customers.

We achieve this by having accountable local service teams, in country OEM-approved spare parts, remote monitoring and diagnostics and local commissioning teams.

Lifecycle Service Support

Commissioning

Engines expertly commissioned by localised Clarke Energy service engineers.

Maintenance Agreements

Long term agreements to enhance operational reliability and customer peace-of-mind confidence.

Technical Training

Empower your workforce with theoretical and practical training in multiple languages.

Remote Monitoring & Diagnostics

Maximise asset uptime and reduce operational costs with advanced engine remote monitoring.

Field Service

Rapid response and local expertise through comprehensive network of engineers.

Spare Parts

Genuine manufacturer approved spare parts for optimal engine performance levels.

Repairs & Overhauls

Scheduled and unscheduled maintenance for highest levels of engine availability.

Conversions, Modifications & Upgrades

Extend engine life, boost output, improve efficiency and reduce emissions through CM&U.

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Frequently Asked Questions about Remote Monitoring and Diagnostics

Technical and Engineering

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What engine data can be monitored remotely with the myPlant® platform?

Key metrics include operational status, power output, gas quality, availability, and historical trends for diagnostics and performance analysis.

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Is remote monitoring compatible with all Jenbacher engines?

Most Jenbacher engines can be connected to the myPlant® platform. Compatibility depends on site infrastructure and engine control system version.

Financial and Commercial

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How does remote monitoring reduce operational costs?

By enabling early issue detection and condition-based maintenance, it avoids unnecessary service visits and reduces downtime-related costs.

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Is remote monitoring included in Clarke Energy maintenance agreements?

Yes, remote diagnostics are often integrated into Clarke Energy’s maintenance packages, supporting cost predictability and improved asset management.

Environmental and Sustainability

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Can remote diagnostics improve environmental performance?

Yes, the system helps maintain optimal engine performance, reducing fuel wastage and emissions through timely intervention.

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Does the system support sustainability reporting?

The platform provides access to historical operational data, which can support emissions tracking and long-term sustainability reporting.

Operational and Implementation

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How are engine issues identified remotely?

Engine alerts and anomalies can be sent instantly to Clarke Energy’s service team, who can initiate corrective actions before a site visit is required.

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What are the requirements for enabling remote monitoring?

The system requires internet connectivity and compatible engine control hardware. Clarke Energy provides installation support as needed.

Enquire About Remote Monitoring and Diagnostics Today

Speak to a regional Clarke Energy service expert about after-sales support for your Jenbacher engine.