Maintenance Agreements
Enhance operational reliability and customer peace-of-mind confidence with Clarke Energy’s comprehensive maintenance agreements.
Trusted Services for Gas Engines
Clarke Energy’s long-term maintenance agreements are designed to maximise the availability, reliability and efficiency of your INNIO Jenbacher gas engine system. Our agreements reduce risk and help maintain predictable operating costs throughout the lifecycle of your equipment.
Our service agreements are structured to support customers across all stages of engine operation- from new installations to mature plants. They include scheduled maintenance, major overhauls, unscheduled repairs, genuine spare parts, oil and consumables supply, remote monitoring, and diagnostics. Agreements can be tailored to meet the specific operating profile and business requirements of each site.
Whether you require parts supply only, shared risk arrangements or a full operation & maintenance package with availability guarantees, Clarke Energy has the flexibility to deliver. Our expertise helps ensure your Jenbacher equipment continues to perform efficiently and reliably over its full operational life.
Why Choose a Maintenance Agreement with Clarke Energy?
- Customised Lifecycle Support: Agreements tailored to your operating hours, load profile, and business needs.
- Cost Predictability: Fixed or scheduled service pricing reduces budget uncertainty and financial risk.
- Original equipment manufacturer (OEM) Quality: All services and parts adhere to Jenbacher standards, ensuring long-term engine performance.
- Risk Mitigation: Proactive support, remote monitoring, and experienced service teams reduce downtime.
- Flexible Contract Types: From exclusive parts supply agreements or labour call-off agreements to full operation and maintenance (O&M) with corrective maintenance risk coverage and availability guarantees.
- Strategic Maintenance Planning: Coordinated parts supply and scheduling for planned outages.
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Scope of Service Agreement Options
Exclusive Parts Agreements
On-Site Operation & Maintenance
Scope of Service Agreement Options
Standard service agreement offerings may include:
• Preventive Maintenance: Scheduled servicing using Clarke Energy-trained engineers.
• Corrective Maintenance: Fast response and repair for unplanned breakdowns.
• Major Overhauls: Planned long-term maintenance for engine lifecycle extension.
• OEM Parts and Lubricants: Delivery of approved Jenbacher components and fluids.
• Remote Support: Fault detection and diagnostics (site dependent).
Exclusive Parts Agreements
Exclusive parts supply agreements are ideal for customers who conduct their own servicing. Clarke Energy provides scheduled OEM part deliveries, competitive pricing, and support for service planning and logistics in return for customer commitments to preventative maintenance parts scope and overall parts supply exclusivity.
On-Site Operation & Maintenance
For large or remote sites, Clarke Energy offers full O&M contracts with dedicated and appropriately skilled and trained on-site operators managing daily operation, compliance, and performance optimisation.
Service at the Heart of our Business Ethos
Clarke Energy is committed to delivering the highest levels of after-sales support to our customers. Our view is the highest levels of equipment availability supports the highest levels of return on investment for our customers.
We achieve this by having accountable local service teams, in country OEM-approved spare parts, remote monitoring and diagnostics and local commissioning teams.
Lifecycle Service Support
Commissioning
Engines expertly commissioned by localised Clarke Energy service engineers.
Maintenance Agreements
Long term agreements to enhance operational reliability and customer peace-of-mind confidence.
Technical Training
Empower your workforce with theoretical and practical training in multiple languages.
Remote Monitoring & Diagnostics
Maximise asset uptime and reduce operational costs with advanced engine remote monitoring.
Field Service
Rapid response and local expertise through comprehensive network of engineers.
Spare Parts
Genuine manufacturer approved spare parts for optimal engine performance levels.
Repairs & Overhauls
Scheduled and unscheduled maintenance for highest levels of engine availability.
Conversions, Modifications & Upgrades
Extend engine life, boost output, improve efficiency and reduce emissions through CM&U.
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Frequently Asked Questions about Maintenance Agreements
Technical and Engineering
What services are included in Clarke Energy’s maintenance agreements?
Agreements typically include preventive and corrective maintenance, major overhauls, OEM parts, remote diagnostics, and scheduled servicing.
Can Clarke Energy tailor agreements for different operating profiles?
Yes, service plans are adapted to each engine’s load profile, runtime, and operational environment, as well as to customers’ specific needs, for optimal reliability and performance.
Financial and Commercial
How do maintenance agreements help manage operating costs?
Fixed pricing and planned servicing reduce budget uncertainty, helping businesses forecast costs and avoid unexpected repair expenses.
Are there different contract types based on risk-sharing?
Yes, Clarke Energy offers exclusive parts supply agreements, availability-based contracts, and full O&M packages tailored to business risk appetite.
Environmental and Sustainability
Do maintenance agreements improve environmental performance?
Yes, proactive servicing ensures engines operate efficiently, reducing emissions and environmental impact over their lifecycle.
Can proper maintenance support regulatory compliance?
Absolutely. Regular servicing and OEM-approved parts help maintain compliance with environmental standards like MCPD or local air quality regulations.
Operational and Implementation
Can Clarke Energy provide on-site engineers?
Yes, for large or remote sites, Clarke Energy offers full O&M contracts with dedicated on-site technicians managing daily operations.
Is remote diagnostics included in all maintenance agreements?
Where infrastructure allows, remote monitoring and diagnostics are provided to detect faults early and reduce unplanned downtime.
Enquire About Maintenance Agreements Today
Speak to a regional Clarke Energy service expert about after-sales support for your Jenbacher engine.
