Field Service Support
Rapid response, local expertise – Clarke Energy’s field service delivers dependable support when and where it matters most.
Trusted Field Service Expertise
Clarke Energy offers a global network of over 700 engineers strategically located near customer installations in the countries we operate. This proximity enables fast response times and personalised service.
Each technician is responsible for a limited number of gas engines, ensuring focused attention, familiarity with site conditions, and the ability to deliver high-quality maintenance outcomes.
Why Clarke Energy for Field Service?
• Local Expertise, Rapid Response – Our engineers are strategically based near customer sites to ensure fast response times and efficient issue resolution.
• Dedicated Site Knowledge – Each engineer supports a defined portfolio of installations, building in-depth familiarity with site-specific systems and requirements.
• Flexible Support Options – From remote locations to large industrial sites, we offer scalable field service and full Operation & Maintenance (O&M) contract support.
• Contractual Reliability – Maintenance agreements are available with defined service levels, and availability guarantees to ensure peace of mind.
• Global Standards, Delivered Locally – With a global network and consistent service protocols, Clarke Energy combines international quality with local delivery.
From occasional support to fully integrated O&M contracts, Clarke Energy adapts service models to your site’s specific technical and operational needs.
Clarke Energy’s field service offering is structured to provide reliable technical support, enhance asset performance, and ensure continuity of operations.
Service at the Heart of our Business Ethos
Clarke Energy is committed to delivering the highest levels of after-sales support to our customers. Our view is the highest levels of equipment availability supports the highest levels of return on investment for our customers.
We achieve this by having accountable local service teams, in country OEM-approved spare parts, remote monitoring and diagnostics and local commissioning teams.
Lifecycle Service Support
Commissioning
Engines expertly commissioned by localized Clarke Energy service engineers.
Maintenance Agreements
Long term agreements to enhance operational reliability and customer peace-of-mind confidence.
Technical Training
Empower your workforce with theoretical and practical training in multiple languages.
Remote Monitoring & Diagnostics
Maximize asset uptime and reduce operational costs with advanced engine remote monitoring.
Field Service
Rapid response and local expertise through comprehensive network of engineers.
Spare Parts
Genuine manufacturer approved spare parts for optimal engine performance levels.
Repairs & Overhauls
Scheduled and unscheduled maintenance for highest levels of engine availability.
Conversions, Modifications & Upgrades
Extend engine life, boost output, improve efficiency and reduce emissions through CM&U.
Latest Service News
Beyond Efficiency: Why Ease of Maintenance Matters When Selecting Rotating Equipment
Discover how maintainable equipment reduces downtime, cuts costs, improves safety, and enhances long-term operational flexibility.
30,000 Hours Overhaul Completed at CAVEO Automotive in Tunisia
Our technical teams in Tunisia recently carried out a major service operation at our client CAVEO Automotive.
Launch Your Career with Clarke Energy’s Apprenticeship Scheme
Clarke Energy’s award-winning 4-year Apprenticeship Scheme offers a unique opportunity to gain hands-on experience, technical knowledge, and invaluable mentorship, setting you up for long-term success.
Frequently Asked Questions about Field Service
Technical and Engineering
How is Clarke Energy’s field service delivered?
Field service is provided by local engineers responsible for a defined number of gas engines, ensuring deep system knowledge and quality outcomes.
Can Clarke Energy support remote and industrial locations?
Yes, Clarke Energy offers scalable support models for diverse sites, from remote facilities to large industrial plants.
Financial and Commercial
Are availability levels and service levels defined contractually?
Yes, service agreements can include defined SLAs and availability guarantees to reduce operational risk.
How does field service affect long-term engine performance?
Consistent local servicing extends engine life, reduces downtime, and protects return on investment through preventive care.
Environmental and Sustainability
Can field service help maintain environmental compliance?
Yes, routine inspections and technical servicing ensure engines remain within emissions limits and operate efficiently.
Does regular servicing reduce environmental impact?
Timely maintenance improves combustion efficiency and minimizes fuel consumption, directly supporting sustainability goals.
Operational and Implementation
Where are Clarke Energy’s field service engineers based?
Engineers are strategically located near customer installations to provide rapid, site-specific support.
Is full on-site operation available as part of field service?
Yes, Clarke Energy offers complete on-site operation and maintenance services for customers needing dedicated engineering teams.
Enquire About Field Service Today
Speak to a regional Clarke Energy service expert about after-sales support for your Jenbacher engine.
